FAQ – Frequently Asked Questions

The following page provides a number of frequently asked questions. Click on the question to find the answer. If you can’t find the answer to a question you have, please Contact Us

We ship world wide with Fedex, DHL and Italian Post. To calculate shipping costs, please put the items you would like to buy in the shopping basket and select your country. You find more information on shipment here. Offering a variety of shipping services depending on the item purchased and the delivery destination. In each product page you can find a table with all shipping costs.

Payments are only accepted in Euros (EUR €), via PayPal and bank transfers or cash on pick up.

Running times of your delivery depends on the carrier service choosen. As soon as we ship, we will send the tracking number, all shipping services offer an easy tracking interface on their website.

Bikes are send very safe in a big box. We send bikes partial dismanteled to fit packet box sizes. The wheels, the right side crankarm and pedals are removed. The frame is wrapped into pop film. Wheels and parts are seperated from the frame in the box. The complete box is filled with padding material to avoid parts touching each other or damages from outer side. It is our priority to package the bicycles and parts very carefully and safe!

We will need your inseam length to be able to answer this question. For more details please check this page or contact us if you are unsure on a particular bike and we will advise.

Yes, sure! Please contact us via email and tell us more about your bicycle. We will need such information as the frame size, manufacturer, special model or color.

Yes, we buy vintage bicycles. Please send us photos and your estimated price.

Yes, we buy vintage parts and bike components. Please send pictures, your estimate and where you are located. The pictures should show both sides and give an idea of the condition. We will get back to you if interested.

Yes, sure! Please write us an email and tell us what parts you would like to have installed on this frame and your budget. We will make sure one beautiful vintage bicycle!

Yes, sure! Please contact us with details and pictures for an estimate.

Sure, we can and we are doing this for customers all over the world. Please contact us with details and pictures of your project and we will get back to you with an estimate.

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